IBM Support

PM58509: CANNOT OPEN EXCEL OUTPUT WHEN USING A COGNOS NAVIGATOR PORTLET

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When using a Cognos navigator portlet in IE9, and the report has
a saved output in Excel, click on the report and the screen will
flash and goes back to the portlet.??Unable to save or open the
report.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Cognos BI Server 10.2 or IBM Cognos Business      *
* Intelligence 10.1.1 Fix Pack 3                               *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM58509
    • 

  • Reported component name
    COG8 BI COG CON
    • 

  • Reported component ID
    5724W12CC
    • 

  • Reported release
    A11
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-02-17
    • 

  • Closed date
    2012-09-11
    • 

  • Last modified date
    2013-12-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG8 BI COG CON
    • 

  • Fixed component ID
    5724W12CC
    • 



Applicable component levels


    

  • RA20  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 December 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback