IBM Support

PM58474: ClearQuest crashes because a FLEX attribute that checks for bad dates.

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APAR status

  • Closed as program error.

Error description

  • ClearQuest crashes because a FLEX attribute that checks for bad
    dates.
    
    In ClearQuest 7.1.2 there is a problem/error with
    'ibmratl_lic.dll' and in ClearQuest 7.1.2.4 there is a
    problem/error related to the 'rcl_rational.dll'.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ClearQuest sometimes crashes when installed with other
    applications because a FLEXLM attribute checks for incorrect
    dates.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.6 and 8.0.0.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM58474

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-17

  • Closed date

    2012-04-05

  • Last modified date

    2012-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
05 April 2012