PM56988: ClearCase VOBs fail to mount with ?Error: An error occurred mounting? within the mntrpc_server_log

Rational ClearCase Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.2) for version 8.0
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• ClearCase VOBs fail to mount with ?Error: An error occurred
  mounting? within the mntrpc_server_log
  
  
  
  ClearCase 7.1.2.5, 8.0 GA, 8.0.0.1
  
  Multiple UNIX Hosts
  
  
  
  To Reproduce:
  
  1)  Upgrade a ClearCase host to 7.1.2.5, 8.0 GA or 8.0.0.1
         NOTE:  The host prior to the upgrade mounted all private
  and public VOBs correctly
  
  2)  Try and mount all VOBs after the upgrade with a ?cleartool
  mount -all?
  
  3)  The following error is seen within the mntrpc_server_log:
  
         An error occurred mounting ?VOB tag?
  
  On a second attempt to mount all of the VOBs, the error changes:
  
         mount: permission denied
  
  
  Workaround:  None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
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  ClearCase VOBs fail to mount with ?Error: An error occurred
  mounting? within the mntrpc_server_log
  

Problem conclusion

• A fix is available in ClearCase versions 7.1.2.6 and 8.0.0.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE UNIX

• Fixed component ID

  5724G2901

Applicable component levels

• R712 PSN

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