PM56882: [UPGRADE] REPORT NEVER RETURNS IN COGNOS FOR MS OFFICE.

APAR status

• Closed as program error.

Error description

• When importing a report into Microsoft Excel 2007 using Cognos
  for MS Office, the report never successfully returns. It remains
  stuck at the "Checking the system for prompts." dialog
  indefinitely until the request is manually cancelled. ??Further
  analysis into the bug indicates that this issue appears to only
  occur when the Tree Prompt selection of the prompted report
  contains an ampersand (&). ??The same report works fine with
  Cognos for MS Office (Go Office) 8.3.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Cognos Office Connection 10.2                     *
  * or                                                           *
  * Upgrade to IBM Cognos for Microsoft Excel 10.1.1 Fix Pack 1  *
  * and Cognos BI Server 10.1.1 Fix Pack 2                       *
  *  or  Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix  *
  * Pack 2                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI REPORT

• Fixed component ID

  5724W12RS

Applicable component levels

• RA11 PSN

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