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PM56099: Upgrading package version fails with multiple record types with double-byte names

Fixes are available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Applying package fails with the following error:
    
    CRMCU0051E Attempting to use a string which is too long. The
    limit on the number of bytes in the string is 255 but the string
    actually contained 268.
    The string was: Enabled schema for '2.1.3' version of package
    'Attachments'.
    
    This error happens when upgrading package version of multiple
    record types with double-byte names.
    
    It is confirmed that the problem happens with Chinese and
    Japanese names. The error happens when upgrading the package
    version of three or more record types. This error happens with
    any package, for example Attachment package, or AuditTrail
    package.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When upgrading the package version of multiple record types
    with double-byte names, ClearQuest displays the following
    error message: Attempting to use a string which is too long.
    The limit on the number of bytes in the string is 255 but
    the string actually contained 268.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.10 and 8.0.1.3.
    
    ClearQuest package version upgrades complete successfully
    when done on multiple record types with double-byte names.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM56099

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-16

  • Closed date

    2014-03-25

  • Last modified date

    2014-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 March 2014