PM56041: 'Error 1402. Could not open Key' while installing Rhapsody 7.6.1 on a win-XP 64 bit platform

Rational Rhapsody Fix Pack 1 (7.6.1.1) for 7.6.1

APAR status

• Closed as program error.

Error description

• 1. Install Rhapsody 7.6.1 on a Win-XP 64 bit machine.
  2. During the process of installation at the stage 'Writing
  System Registry files', you encounter the following error:
  
  'Error 1402. Could not open
  Key'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\......\A3CD4BF9-EC17
  -47A4-833C-50A324D6FF35}.
  Verify that you have sufficient access to that key, or contact
  your support personnel
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  7.6.1 does not install on Windows XP 64 bit and Windows 2008
  64 bit.
  

Problem conclusion

• Fixed in 7.6.1.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC RHAPSODY

• Fixed component ID

  5724V74RP

Applicable component levels

• R761 PSN

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