PM56026: ClearCase 7.1.2.4 with CM server installation fails on zSeries Linux SUSE 10 with 'Conflict detected on port 12880.'

Rational ClearCase Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.2) for version 8.0
Rational ClearCase Fix Pack (7.1.1.9) for version 7.1.1
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• When installing ClearCase 7.1.2.4 with IBM Rational
  Change Management (CM) Server installed on zSeries SUSE Linux
  Enterprise Server 10, the installation
  process will fail with the following error and roll back by
  uninstalling process.
  
  ADMU0116I: Tool information is being logged in file
  /opt/IBM/RationalSDLC/common/CM/profiles/cmprofile/logs/server1/
  startServer.log
  startServer.log
  
  ADMU0128I: Starting tool with the cmprofile profile
  ADMU3100I: Reading configuration for server: server1
  ADMU3028I: Conflict detected on port 12880.  Likely causes: a)
  An instance of the server server1 is already running  b) some
  other process is using port 12880
  ADMU3027E: An instance of the server may already be running:
  server1
  ADMU0111E: Program exiting with error:
  com.ibm.websphere.management.exception.AdminException:
  ADMU3027E: An instance of the server may already be running:
  server1
  ADMU1211I: To obtain a full trace of the failure, use the -trace
  option.
  ADMU0211I: Error details may be seen in the file:
  /opt/IBM/RationalSDLC/common/CM/profiles/cmprofile/logs/server1/
  startServer.log
  
  This is due to the IBM WebSphere Application Server process not
  successfully stopping during the installation process.
  
  2. WORKAROUND
  
  1) Create a '/var/ibm/InstallationManager/logs/log.properties'
  file and use the following options:
  
  com.ibm.cic.agent.core.Engine=DEBUG
  com.ibm.cic.agent.core.Agent=DEBUG
  com.ibm.cic.agent.core.StartupManager=DEBUG
  InstallOrderManager=DEBUG
  InstallOperation=DEBUG
  InstallOperation/pause.before=post_install_configure:ratl.CMServ
  er.linux_390..ratl.CMServer.cache.cleanup.iu.linux_390:exec
  
  2) Start installation as normal and wait for it to pause. Once
  install pauses, run the following command and wait for the
  server process to stop:
  
  /opt/rational/common/CM/profiles/cmprofile/bin/stopServer.sh
  server1
  
  3) Then allow the install process to continue.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
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  During the install of ClearCase on zlinux plaform, the IM
  Installer will try to start the CM Server twice, thus the
  associated ports will be in use and the second attempt will
  fail the operation with the reported error.
  

Problem conclusion

• Added the correct functions for the platform so it behaves
  like the other supported platforms, that is, stop the server
  first, if needed, to be able to perform the cache cleanup
  operation.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE UNIX

• Fixed component ID

  5724G2901

Applicable component levels

• R710 PSN

     UP