PM55566: Incorrect AccentUserInterface error messages in the ccm_server.log

Rational Synergy Fix Pack 2 (7.2.0.2) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7

APAR status

• Closed as program error.

Error description

• The ccm_server.log is displaying AccentUserInterface error
  messages when the back end session terminates normally. These
  error messages should only be displayed when there is an
  abnormal termination of the back end session.
  
  The messages are of the form:
  
  10/27 13:03:45 (926) AccentUserInterface: backend died on call
  to ciserver:recv_cmd_str_capture
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  Incorrect AccentUserInterface error messages in the
  ccm_server.log.
  

Problem conclusion

• Fixed in Synergy 7.2.0.2.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R710 PSN

     UP