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PM55562: Rational Change 5.2 :-Unable to view email id of the user in the subscription list

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APAR status

  • Closed as program error.

Error description

  • Environment -
    
    Winxp Sp3 - English
    RC 5.2 - 787 -Patch 03
    Rational Synergy 7.1 Build 3539
    
    IE - 7.0
    
    
    Steps to Simulate :
    
    1. Create 2 users (UserA/USerB)  with emailids set in RDS,and
    set admin previleges for them in change
    2. Login to change as UserA --? Check 'Subscribe to this CR'
    click the link 'Admin Edit'
    3. Select userA click 'Add', userA is listed under 'Subscribers'
    list box and email is also displayed below
    4. Now, select UserB click 'Add' userB is listed under
    'Subscribers' list box,but related emailid of userB is not
    displayed below
    5. logging to change as UserB,Repeat the steps 2 -4,in this case
    UserA's email id is not displayed(similar to step #3)
    
    Actual Result :- The user who has logged into change, only his
    email ID is displayed when added to subscribers list
    
    Expected Result :- Any users email id should be displayed when
    selected from the subscribers list
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Rational Change 5.2 :-Unable to view email id of the user in
    the subscription list
    

Problem conclusion

  • Fixed in IBM Rational Change Fix Pack 5.3.0.3
    

Temporary fix

Comments

  • N/A
    

APAR Information

  • APAR number

    PM55562

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-09

  • Closed date

    2012-03-16

  • Last modified date

    2012-03-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R520 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 March 2012