PM55346: CQ Web may experience stability issues, reporting out-of-memory when OSLC integration is enabled

Rational ClearQuest Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearQuest Fix Pack (8.0.0.2) for version 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• CQ Web may experience stability issues, reporting out-of-memory
  when OSLC integration is enabled
  
  If you have OSLC integration (CQ to / from RTC) enabled you may
  experience CQ Web stability issue that may start with
  out-of-memory errors; this is a known defect with RTC 3.0, CQ
  7.1.2.x and 8.0 ? 8.0.0.1.  The issue is due to the way OSLC is
  currently designed.  When a CQ linked record is being modified
  from RTC, and the said record has a lot of reference fields,
  OSLC will generate a very complex query that will cause fetching
  a huge amount of data into memory.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  CQ Web may experience stability issues, reporting
  out-of-memory when OSLC integration is enabled.
  

Problem conclusion

• A fix is available in ClearQuest 7.1.2.6 and 8.0.0.2.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST UNIX

• Fixed component ID

  5724G3601

Applicable component levels

• R710 PSN

     UP