PM55152: sync_export_list.bat prints false message 'temporary errors were encountered, but all packets were successfully exported.'

Rational ClearCase Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.2) for version 8.0
Rational ClearCase Fix Pack (7.1.1.9) for version 7.1.1
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• When sync_export_list.bat is invoked with '-poll' and it fails
  to send some shipping_order
  then it terminates with completion code set to the number of
  failed transmissions but
  logs message like this example:
  ----------------------------------------------------------------
  -----------------------
  INFO: 1 temporary errors were encountered, but all
      packets were successfully exported.
  
  
  SUCCESSFUL COMPLETION: see log file at:
      'C:\Program
  Files\IBM\RationalSDLC\ClearCase\var\log\send-111230-074308Z-339
  6_log'.
  ----------------------------------------------------------------
  -----------------------
  The shipping order and data file remain in the shipping bay
  
  Steps to Reproduce:
  ----------------------------------------------------------------
  -----------------------
  C:\TEMP?echo test ? test1.txt
  
  C:\TEMP?mkorder -data test1.txt -copy -ship ?unreachable
  address?
  Shipping order 'C:\Program
  Files\IBM\RationalSDLC\ClearCase\var\shipping\ms_ship\outgoing\s
  h_o_test1.txt'
  generated.
  
  C:\TEMP?dir /b 'C:\Program
  Files\IBM\RationalSDLC\ClearCase\var\shipping\ms_ship\outgoing'
  sh_o_test1.txt
  test1.txt
  
  C:\TEMP?'C:\Program
  Files\IBM\RationalSDLC\ClearCase\config\scheduler\tasks\sync_exp
  ort_list.bat'
  -poll
  
  INFO: 1 temporary errors were encountered, but all
      packets were successfully exported.
  
  
  SUCCESSFUL COMPLETION: see log file at:
      'C:\Program
  Files\IBM\RationalSDLC\ClearCase\var\log\send-111230-074308Z-339
  6_log'.
  
  
  C:\TEMP?dir /b 'C:\Program
  Files\IBM\RationalSDLC\ClearCase\var\shipping\ms_ship\outgoing'
  sh_o_test1.txt
  test1.txt
  ----------------------------------------------------------------
  -----------------------
  
  Workaround:
  
  Ignore the success indicators in the message
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When sync_export_list.bat is invoked with "-poll" and it
  fails to send some shipping_order
  then it terminates with completion code set to the number of
  failed transmissions but prints a successful message.
  

Problem conclusion

• A fix is available in ClearCase versions 7.1.1.9, 7.1.2.6
  and 8.0.0.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R711 PSN

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