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PM55102: DPR-ERR-2056 THE REPORT SERVER IS NOT RESPONDING

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APAR status

  • Closed as program error.

Error description

  • When running a Report Studio list report against Microsoft SQL
    Server 2008 R2 data source, error below is
    shown:????DPR-ERR-2056??The Report Server is not
    responding.??Details??Handler trace back: [the_dispatcher]
    com.cognos.pogo.handlers.performance.PerformanceIndicationHandle
    r
    [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
    [service_lookup]
    com.cognos.pogo.handlers.engine.ServiceLookupHandler
    [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
    [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
    [reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
    [warp_with_authenticate]
    com.cognos.pogo.handlers.logic.ChainHandler [do_warp]
    com.cognos.pogo.handlers.logic.ChainHandler [warpmta]
    com.cognos.pogo.reportservice.ReportServerHandler????
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fix 10.1.4801.1212 has been applied and crash (.dmp files    *
    * generation ) issue has been solved.                          *
    * or Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM55102

  • Reported component name

    COG8 BI COG CON

  • Reported component ID

    5724W12CC

  • Reported release

    830

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-28

  • Closed date

    2012-07-24

  • Last modified date

    2012-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI COG CON

  • Fixed component ID

    5724W12CC

Applicable component levels

  • RA10 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"830","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 July 2012