PM54706: crash happens when the DOORS module with baseline is opened in the DOORS client during import from Gateway

Rational DOORS 9.4

APAR status

• Closed as program error.

Error description

• When importing objects to DOORS from Rhapsody Gateway a DOORS
  client crash occur.
  
  Only happens when the DOORS module with baseline is opened in
  the DOORS client during the export
  
  Workaround is to use batch mode
  
  DOORS needs either more stable DXL code or prevent the APIs
  against potential crash like this
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  When importing objects to DOORS from Rhapsody Gateway a
  DOORS client crash occur.
  
  Only happens when the DOORS module with baseline is opened
  in the DOORS client during the export
  

Problem conclusion

• Crash was suspected due to UI rendering issue and this
  happened only when module is displayed while updating the
  module.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC RHAPSODY

• Fixed component ID

  5724V74RP

Applicable component levels

• R753 PSN

     UP