PM54577: CAM-AAA-0056 UNABLE TO AUTHENTICATE WITH SSO THROUGH AD AS LDAP NAMESPACE

APAR status

• Closed as program error.

Error description

• Client has Cognos 10.1.1 configured with SSO through AD as a
  LDAP Namespace.????They had HotSite put in place to resolve SSO
  issue.??Even after HotSite, small percentage of users are unable
  to login. They are seeing:??CAM-AAA-0056 Unable to
  authenticate????When these same problem users log in manually
  (through different gateway), all is okay.????SSO works correctly
  against exact same namespace configuration in Cognos 8.4.1.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix    *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG CON

• Fixed component ID

  5724W12CC

Applicable component levels

• RA11 PSN

     UP