PM53376: Synergy webmode Login is Case Sensitive

Rational Synergy Fix Pack 6 (7.1.0.6) for 7.1
Rational Synergy Fix Pack 3 (7.2.0.3) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7

APAR status

• Closed as suggestion for future release.

Error description

• Synergy webmode 7.1 and RDS 5.1 treats the username as case
  sensitive.
  
  In 7.1, using Windows authentication, the username is read from
  the corporate LDAP (Active Directory).
  The username entry in the corporate LDAP is inconsistent. Having
  lower case usernames, upper case usernames and mixed case
  usernames will cause serious problems for users after upgrade to
  Synergy 7.1.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• Thank you for your suggestion. IBM does not currently track
  enhancement requests for Rational products through APARs,
  but your request has been recorded in our internal
  enhancement tracking system.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels