PM53336: Product Feedback service might increase network resource utilization and negatively impact product performance

Interim fix 1 - Rational Application Developer for WebSphere Software, v7.5.5.5

APAR status

• Closed as program error.

Error description

• Abstract:
  
  Attempts to send product diagnostic data may result in an
  increase in network resource utilization that might negatively
  impact the performance of the product.
  
  Problem:
  
  When an error occurs in the product, a diagnostic report is
  generated that can be sent to a centralized FTP server at IBM?
  for analysis. The report is sent by clicking 'Send Error Report'
  in the error dialog box. When the feedback service sends the
  data, it can unexpectedly make a large number of FTP requests
  and cause a surge in network resource utilization that can
  negatively impact the performance of the product.
  
  Local fix:
  
  Referring to the following for information on the fix available
  to resolve this issue:
  
  http://www.ibm.com/support/docview.wss?uid=swg21573964
  

Local fix

• There is no known workaround at this time.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
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  When an error occurs in the product, a diagnostic report is
  generated that can be sent to a centralized FTP server at
  IBM? for analysis. The report is sent by clicking 'Send
  Error Report' in the error dialog box. When the feedback
  service sends the data, it can unexpectedly make a large
  number of FTP requests and cause a surge in network resource
  utilization that can negatively impact the performance of
  the product.
  

Problem conclusion

• In Rational Application Developer v7.5.5.5 iFix1 this
  functionality will be disabled.  In Rational Application
  Developer v8.0.4.1 the functionality has been modified to
  batch sending the error report files in an archive file once
  it has reached 10MB.
  
  The fix for this issue is included in Rational Application
  Developer v7.5.5.5 iFix1 and v8.0.4.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL APP DEV WI

• Fixed component ID

  5724J1901

Applicable component levels

• R750 PSN

     UP