PM52372: DMS TASK AUTHENTICATION TIMEOUT

APAR status

• Closed as program error.

Error description

• We are seeing the following error in the Data Manager ETL log
  files when running a DMS task:????DM-CST-0130 Data Manager CST
  Interface Error (CSTSOAPFaultException):
  DMCST_GetDatabaseConnectInfo????CAM-AAA-0036 Unable to
  authenticate because the credentials are invalid????DM-CST-0110
  Data Manager CST Interface Error (CSTSOAPFaultException -
  cmHeaderFault): DMCST_GetDatabaseConnectInfo????DM-DBM-0799
  Unable to retrieve details of CM Data Source 'BI_ETL_Audit';
  unexpected error.????The data source being accessed is the Audit
  Database This problem only occurs when the dm.in file contains
  only the name of the data source for the audit database as it
  exists as a Cognos Connection data source.????In the DM.in file
  we have only added the following
  line:????DM_AUDIT_DB=DM_Audit????DM_Audit is a data source in
  IBM Cognos Administration.????This issue only happens on long
  running jobstreams.  If a factbuild within the jobstream of the
  DMS task takes 2 hours to complete these error will happen on
  the next node in the jobstream.????1) The DM.ini file is point
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix    *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI DATA MG

• Fixed component ID

  5724W12DM

Applicable component levels