PM52151: ENABLING AUDIT LOG FOR POWERPLAYSERVICE CAUSES ERROR PDS-PPE-0015

APAR status

• Closed as program error.

Error description

• Setting audit logging level from 'Minimal' to 'Basic' (or
  higher) for PowerPlayService, causes error PDS-PPE-0015 in
  running PowerPlay report.????<Error Message>??PDS-PPE-0015 The
  data cache is not open.ppshared/Report/mainview.cpp(1445):
  CPPWebException: CCL_THROW: CMainView::SaveAsPDF????--- NOTE
  ---??Error timing is various, you will receive the error in
  around 20mins ~ 40mins after running report with audit level
  'Basic'.????In C8.4.1FP3, running report is successful without
  any error if PowerPlayService logging level is set to 'Minimal',
  but it 100% fails if logging level is set to 'Basic' (or
  higher).????In C10.1RP1, running report is successful for most
  of the time (but it fails intermittently only at first report
  running), even if PowerPlayService logging level is set to
  'Basic' (or higher).
  

Local fix

• Set audit logging level to 'Minimal' for PowerPlayService.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
  * 1  or                                                        *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
  * 5 or upgrade to IBM Cognos Business Intelligence 10.2.1 Fix  *
  * Pack 2                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI POWPLAY

• Fixed component ID

  5724W12PS

Applicable component levels

• R841 PSN

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