PM52126: 10.1.1: IPAD MOBILE APP UNABLE TO DISPLAY THUMBNAILS WHEN MOBILE SERVER IS AIX

APAR status

• Closed as program error.

Error description

• On a Multi-Tier install, with Application Tier (with Mobile
  service) on AIX, thumbnails within the iPad Mobile app do not
  display for Page selection toolbar. The icons shown for each
  page of the report is the default Cognos 3 vertical bar
  image.??On the AIX install, the mob.log reports:?011-11-11
  14:19:21,399 [mob-worker-0] ERROR
  com.cognos.mobile.server.core.SCReportPreviewer - Failed to
  generate thumbnail.?java.lang.ArrayIndexOutOfBoundsException:
  Coordinate out of bounds!?        at
  sun.awt.image.ByteInterleavedRaster.getDataElements(ByteInterlea
  vedRaster.java:335)?
         at
  sun.java2d.loops.OpaqueCopyAnyToArgb.Blit(CustomComponent.java:1
  38)?
         at
  sun.java2d.pipe.DrawImage.blitSurfaceData(DrawImage.java:854)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Mobile 10.1.1 Fix Pack3                *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 GO MOBILE

• Fixed component ID

  5724W20GM

Applicable component levels

• RA11 PSN

     UP