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PM52112: COGNOS NEEDS TO BE CYCLED WHENEVER NETEZZA IS CYCLED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When the Netezza reporting database server becomes temporarily
    unavailable, then comes back online, the Cognos service needs to
    be recycled before any further reports can be run against it.
    The BIBus processes never time out as they should, and new
    reports error out with:  RQP-DEF-0177 An error occurred while
    performing operation 'sqlOpenResult' status='-28'. UDA-SQL-0114
    The cursor supplied to the operation "sqlOpenResult" is
    inactive. UDA-SQL-0107 A general exception has occurred during
    the operation "openresult". ERROR:  Transaction rolled back due
    to restart or failover UDA-SQL-0532 Data Source is not
    accessible: 'invalid datasource'. Communication link failure
    </message> RSV-SRV-0066 A soap fault has been returned.
    RQP-DEF-0177 An error occurred while performing operation
    'sqlPrepareWithOptions' status='-123'. UDA-SQL-0532 Data Source
    is not accessible: "invalid data source". Communication link
    failure
    

Local fix

  • restart cognos OR kill all bibus
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
    * 5                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM52112

  • Reported component name

    COG8 BI COG CON

  • Reported component ID

    5724W12CC

  • Reported release

    840

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-11

  • Closed date

    2012-11-30

  • Last modified date

    2012-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI COG CON

  • Fixed component ID

    5724W12CC

Applicable component levels

  • R841 PSN

       UP

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Document Information

Modified date:
30 November 2012