IBM Support

PM50724: Non-admin user can not install IBM Cognos Analysis for Excel properly

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • User of Windows 7 who has no admin credentials is requested to
    put admin credentials to install IBM Cognos Analysis for Excel
    as administrator.   But then, during the setup required registry
    keys are created for administrator rather than for the user who
    performed the installation.
    

Local fix

  • Add user to administrators, install product, remove user from ad
    ministrators.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Cognos BI Server 10.2                             *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM50724

  • Reported component name

    COG8 GO OFFICE

  • Reported component ID

    5724W12GO

  • Reported release

    841

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-24

  • Closed date

    2012-09-27

  • Last modified date

    2012-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 GO OFFICE

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 November 2022