IBM Support

PM50061: 500 - INTERNAL SERVER ERROR WHEN USING 10.1 RP1 COGNOS OFFICE CONNECTION

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When running any Cognos Office Connection report against a 10.1
RP 1 Windows BI server there is an error seen??500 - Internal
server error - if using ISAPI??or??m:OperationFailed:
PRS-REQ-0760 The operation "/" "" "xts.run" is?invalid.??if
using CGI

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Cognos BI Server 10.2                             *
*  or  Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix  *
* Pack 2                                                       *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM50061
    • 

  • Reported component name
    COG8 GO OFFICE
    • 

  • Reported component ID
    5724W12GO
    • 

  • Reported release
    A11
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-10-13
    • 

  • Closed date
    2013-03-28
    • 

  • Last modified date
    2013-03-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG8 GO OFFICE
    • 

  • Fixed component ID
    5724W12GO
    • 



Applicable component levels


    

  • RA11  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 November 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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