IBM Support

PM49376: patch request for the problem: 'cannot authenticate users in eclipse with web mode on linux with Synergy 7.1'

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • -Synergy 7.1.0.1.03
    -eclipse 3.5 with the integration 4.2 (same problem with the
    integration 4.2-ifix02).
    -the problem is the same when using the eclipse integration for
    synergy 7.2 from
    Fix Portal (which is compatible with synergy 7.1) with eclipse
    3.6.
    
    
    
    The authentication in eclipse is working with Windows clients in
    web mode.
    The authentication is not working for Linux clients in web mode
    The customer can start Synergy session in Web mode on the linux
    client.
    
    
    In the Web server log you can see errors such as the following
    when the customer
    tries to Start the Synergy connection in Eclipse:
    ###
    javax.naming.AuthenticationException: Invalid credentials -
    password cannot be blank
     at
    com.telelogic.tds.engine.ldap.jndi.TDSManagerHelper.isUserAuthSu
    ccAgainstPartition(Unknown
    Source)
    ###
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    patch request for the problem: "cannot authenticate users in
    eclipse with web mode on linux with Synergy 7.1"
    

Problem conclusion

  • Fixed in Synergy 7.1.0.5
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM49376

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-05

  • Closed date

    2011-12-15

  • Last modified date

    2011-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 December 2011