PM49112: UNABLE TO USE ALERTS FEATURE IF NO EMAIL ADDRESS IS SPECIFIED IN PREFERENCES

APAR status

• Closed as program error.

Error description

• In Cognos 10.1.1 if there is already an email address associated
  with a user account and there is no email address specified
  under My Preferences->Personal, under "Alerts", the user sees a
  red x in the portal when trying to set up an alert for a report.
  In 8.4.1 this was not an issue and worked fine.????Page 328 of
  the Admin and sec guide states:             ??
                                ??"Use to specify an email address
  for alerts.      ??When the delivery service processes the alert
     ??list, it uses the email address specified in the ??Email
  box to send alerts to the user. If there   ??is no email address
  specified, the email         ??address specified in the Primary
  logon           ??section is used."????Based on this
  documentation, not specifying an email address under "Alerts" in
  my preferences should still be ok if there is an email address
  associated with the account. This is also contrary to the
  behaviour seen in 8.4.1 where this is not an issue.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix    *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG CON

• Fixed component ID

  5724W12CC

Applicable component levels

• RA11 PSN

     UP