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PM48893: Get File Path Sync Failed!!! error when opening file in Web-Mode client

A fix is available

Rational Synergy Fix Pack 5 (7.1.0.5) for 7.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When trying to open or compare a file in the Rational Synergy
Java-Client following error pops up:
'C:\Program Files\IBM\Rational\Synergy\7.1\bin\Get File Path
Sync Failed!!!' could not be found ?

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Get File Path Sync Failed!!! error when opening file in
Web-Mode client

    



Problem conclusion


    

  • Fixed in Synergy 7.1.0.5

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM48893
    • 

  • Reported component name
    TLOGIC SYNERGY
    • 

  • Reported component ID
    5724V66SN
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-09-28
    • 

  • Closed date
    2011-12-15
    • 

  • Last modified date
    2011-12-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TLOGIC SYNERGY
    • 

  • Fixed component ID
    5724V66SN
    • 



Applicable component levels


    

  • R710  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 December 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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