PM48422: TM1 SERVER CRASHING (9.5.1 HF10)

APAR status

• Closed as program error.

Error description

• TM1 Server crashed on following thread from stack trace:??# 15
  Id: 2670.9698 Suspend: 1 Teb: 000007ff`fff9a000
  Unfrozen??Child-SP          RetAddr           Call
  Site??00000001`03e8db70 00000001`403e5fa9
  tm1sd!BuildMDXStrFromParams(char ** ppszMdxStr =
  0x00000000`060c3e08, char * in_StartMdxStr = 0x00000000`00000000
  "", MDX_FUNC_CODE iFuncCode = 145248048 (No matching enumerant),
  MDX_SORT_CODE iSortCode = 59147344 (No matching enumerant),
  double iFuncVal = 0, char * pszCubeName = 0x00000000`08a84f30
  "aviCustomerActivitySummary", char * in_pszTupleStr =
  0x00000000`00000000 "")+0x12e
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_oledb_common\mdxuti
  l.cpp
  @ 319]??00000001`03e8e010 00000001`401f8699
  tm1sd!BuildMDXStrFromParamStr(char ** ppszMdxStr =
  0x00000000`00000001, char * pszFilterParamStr =
  0x00000000`03d2cc50 "???", char * pszCubeName =
  0x00000001`0dd00010 "???")+0xe9
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_oledb_common\mdxuti
  l.cpp
  @ 441]??00000001`03e8e0b0 00000001`4020ce0f
  tm1sd!TM1ViewImpl::FilterRowSubset(void)+0x149
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\tm1viewimpl.cpp
  @ 4256]??00000001`03e8ea90 00000001`403691ff
  tm1sd!TM1ViewImpl::ConstructViewArray(class TM1Sandbox *
  pSandboxContext = 0x00000001`0576c250)+0xef
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\tm1viewimpl.cpp
  @ 747]??00000001`03e8ed60 00000001`4014e1f4
  tm1sd!ViewArrayConstruct(class aps_REC * hUser =
  0x00000000`060c2010, class TM1View * pView =
  0x00000001`40515828)+0x30f
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\sv_vue.c @
  464]??00000001`03e8edf0 00000001`40153f94
  tm1sd!apsfn_ProcessFunction(unsigned short fcode = 0xfc80, class
  aps_REC * hUser = 0x00000000`000afc80, struct va_CLASS ** p =
  0x00000000`000afc80)+0x1394
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\apu_fnl.h @
  131]??00000001`03e8f840 00000001`4034bb9d
  tm1sd!apsfn_Request(void)+0x6e4
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\aps_fn.c @
  2414]??00000001`03e8f960 00000001`40025d5e
  tm1sd!TM1UserThread::ThreadMain(void * arg =
  0x00000000`00000000)+0x5fd
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\tm1userthread.c
  pp
  @ 202]??00000001`03e8ff30 00000000`77d6b71a
  tm1sd!TM1Thread::EntryPoint(void * H = 0x00000000`0441fdf0)+0xbe
  [c:\builds\9.5.1_x64-hf10_builds\sources\tm1_r7s\tm1thread.cpp @
  322]??00000001`03e8ff80 00000000`00000000
  kernel32!BaseThreadStart+0x3a??
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos TM1 10.1.0                             *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 SERVER

• Fixed component ID

  5724W49SE

Applicable component levels

• RA10 PSN

     UP