PM46876: 'AUTOMATICALLY CHECK FOR VIEW UPDATES' FAILS TO RUN IN CLEARCASE REMOTE CLIENT

Rational ClearCase Fix Pack (7.1.2.5) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.1) for version 8.0
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• The option 'Automatically check for view updates' fails to run
  in IBM Rational ClearCase Remote Client (CCRC) 7.1.2.2 and
  higher.
  
  Steps to reproduce the issue:
  
  1) Launch ClearCase Remote Client.
  
  2) Navigate to Windows ? Preferences ? ClearCase Remote Client ?
  Integration ? View Updates.
  
  3) Enable the checkbox 'Automatically check for view updates'.
  
  4) Select a view in the drop-down menu.
  
  5) Click Add.
  
  6) Leave the Day column set to 'Daily'.
  
  7) In the Time column, select 'Every 15 minutes'.
  
  8) Click Apply, then OK.
  
  9) In another ClearCase view which uses the same config spec as
  the first view, perform a checkout of a file, make a
  modification, check the file back in.
  
  10) Toggle back to the original ClearCase Remote Client view and
  wait at least 30 minutes.
  
  The 'Update from Repository' icon in ClearCase will fail to
  blink green to signify a view update should be performed.
  
  
  WORKAROUND:
  
  - The only workaround is to periodically update the view
  manually.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
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  The option "Automatically check for view updates" fails to
  run in IBM Rational ClearCase Remote Client (CCRC) 7.1.2.2
  and higher.
  
  Steps to reproduce the issue:
  
  1) Launch ClearCase Remote Client.
  
  2) Navigate to Windows ? Preferences ? ClearCase Remote
  Client ? Integration ? View Updates.
  
  3) Enable the checkbox "Automatically check for view
  updates".
  
  4) Select a view in the drop-down menu.
  
  5) Click Add.
  
  6) Leave the Day column set to "Daily".
  
  7) In the Time column, select "Every 15 minutes".
  
  8) Click Apply, then OK.
  
  9) In another ClearCase view which uses the same config spec
  as the first view, perform a checkout of a file, make a
  modification, check the file back in.
  
  10) Toggle back to the original ClearCase Remote Client view
  and wait at least 30 minutes.
  
  The "Update from Repository" icon in ClearCase will fail to
  blink green to signify a view update should be performed.
  
  
  WORKAROUND:
  
  - The only workaround is to periodically update the view
  manually.
  

Problem conclusion

• A fix is available in ClearCase 7.1.1.8, 7.1.2.5 and 8.0.0.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R711 PSN

     UP