APAR status
Closed as program error.
Error description
The Installation Manager "Import" feature is responsible for allowing Installation Manager to recognize and update instances of WebSphere Application Server V7.0 which were installed using the product's original install program or a Custom Install Package. The Import feature reads the data of the NIFStack.xml and NIFHistory.xml files in the product's WSAS_HOME/properties/version/nif/backup directory. If the NIFHistory.xml is empty or NIFStack.xml is empty, then Installation Manager produces this message: -------- Synchronization Error Installation Manager cannot locate synchronization data for the installation package. To access the package data, you must configure repository connections and ensure that you can access the network or repository media. -------- Although it is approprite to display an error message under these circumstances, that error message is not specific enough to indicate that the WebSphere Application Server V7.0 product is missing critical data. This APAR will address this by modifying the error message to indicate that there may be a problem with the NIFHistory or NIFStack.xml files.
Local fix
If the NIFStack.xml or NIFHistory.xml files in a WebSphere Application Server V7.0 instance are lost or lose their data, then a good copy of those files must be restored from a backup of the product's files. These files are dynamically generated and are critical to the product, and the product cannot be updated if the files are lost. This APAR will update the error message to convey more accurate information about the problem when the NIFStack or NIFHistory files are lost.
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Nonspecific error message in the IMPORT function causing delay to find root cause of the problem.
Problem conclusion
Error message fixed in IM 1.5.1
Temporary fix
Comments
APAR Information
APAR number
PM44580
Reported component name
IBM INSTALL MGR
Reported component ID
RATLIMG00
Reported release
133
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-27
Closed date
2011-12-15
Last modified date
2011-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM INSTALL MGR
Fixed component ID
RATLIMG00
Applicable component levels
R133 PSN
UP
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Document Information
Modified date:
25 October 2021