Fixes are available
Rational ClearQuest Fix Pack (7.1.2.5) for version 7.1.2
Rational ClearQuest Fix Pack (8.0.0.1) for version 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
Hitting 'Log out' doesn't check records being updated or modified in CQ Web 7.1.x. Users should be able to save their work and avoid data loss before they click on 'Log out' link. Use case: If a user is updating a defect and attempts to close the tab ClearQuest greys out the window and displays a pop-up that reads 'Warning: All changes will be lost.' Then the user is required to hit an [OK] button (or [Cancel] button) to continue. If the user hits the 'Log out' link, all changes they may have made to unsaved defects are lost without warning. Business justification: This issue is a potential data loss in CQ Web 7.1.x for those users that hit the Log out button if they do not save first.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Users of the ClearQuest web client were not being prompted to save work before logging out.
Problem conclusion
A fix is available in 7.1.2.5 and 8.0.0.1
Temporary fix
Comments
APAR Information
APAR number
PM44205
Reported component name
RQM STD ED
Reported component ID
5724V1001
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-21
Closed date
2011-12-16
Last modified date
2011-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
16 December 2011