PM43854: 'The executing sync' window goes blank

Rational DOORS for HP Quality Center Interface Fix Pack 2 (3.5.0.2) for 3.5

APAR status

• Closed as program error.

Error description

• When user runs a synchronization task for a module that contain
  ? 1000 objects in view the executing sync window goes blank.
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  The user experience of the integration is not as responsive
  / slick as it should be when using larger views in DOORS.
  

Problem conclusion

• The following changes were made:
  
  1. When a synchronization task is executed, the task
  execution window will be displayed only once there is a
  status message to be displayed. However until the task
  execution window is displayed the user is shown a wait
  cursor.
  
  2. When a synchronization task is executed, an initial
  message is displayed to the user indicating the
  initialization phase of synchronization has started.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC DOORS

• Fixed component ID

  5724V61DR

Applicable component levels

• R910 PSN

     UP