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PM43613: Friendsconfig.rdf goes blank at DWA startup. This is causing Internal error while navigating a link to RTC from DWA

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Friendsconfig.rdf file is overwritten when DWA is restarted ,
    This leads to Invalid Oauth Domain in the interop log. While
    hovering over a Link to  RTC from DWA an 'internal error' is
    displayed.
    
    Steps to Reproduce
    ======
    this seems to be machines specific , has been reproduced on
    multiple machines in Japanese Environment.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Friendsconfig.rdf file is overwritten when DWA is restarted
    , This leads to Invalid Oauth Domain in the interop log.
    While hovering over a Link to  RTC from DWA an 'internal
    error' is displayed.
    
    Steps to Reproduce
    ======
    this seems to be machines specific , has been reproduced on
    multiple machines in Japanese Environment.
    

Problem conclusion

  • The code has been changed so that this issue no longer
    occurs
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM43613

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-13

  • Closed date

    2012-06-06

  • Last modified date

    2012-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.3","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
27 October 2021