PM43463: POWERPLAY CLIENT FREEZES INDEFINETLY AFTER SESSION EXPIRES AND TRYING TO OPEN A SECOND PPX REPORT BASED ON SAME SECURED CUBE

APAR status

• Closed as program error.

Error description

• Overview of steps:????1) open PP client, logon, and open a PPX
  report based on a secured cube??2) wait for inactivity timeout
  to elapse??3) in the same PP client, open a second PPX report
  based on the same cube????BUG :  PP client will hang forever !
  ????Expected results:  An authentication prompt should be
  presented right away.  (or if using SSO, this should be
  completely seamless) ??
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
  * 4                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI POWPLAY

• Fixed component ID

  5724W12PS

Applicable component levels

• R841 PSN

     UP