PM43194: ERROR MESSAGE ON MANAGEMENT CONSOLE IS INCORRECT WHEN ALL THE LICENSES ARE CONSUMED.

APAR status

• Closed as program error.

Error description

• Error message on Management Console when all the licenses are
  already consumed is the same as the message when wrong user id
  or wrong password is specified.
  Error message is as follows.
  

Local fix

Problem summary

• The part off the error message that was reported in the defect
  is correct and will not be changed.  Authentication did in fact
  fail -- it is just that it failed due to licensing problems
  rather than erroneous credentials.
  
  What the submitter failed to report was that the "..." in the
  description contained corrupted characters.  Had these
  characters been rendered correctly, they would have provided the
  correct explanation that the user license limit was exceeded.
  

Problem conclusion

• The corruption was due to an encoding problem in how the
  exception message was passed from the authentication code to the
  ErrorServlet.  It was trusting the servlet provider to come up
  with a meaningful storage of a cookie value with non-ASCII data
  in it, and that is not reliable.  The hand-off has been
  corrected to use a Base-64 of the UTF-8 encoding, instead.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUILD FORGE EE

• Fixed component ID

  5724S2701

Applicable component levels

• R713 PSN

     UP