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PM42578: COGNOS PORTAL FAILS WITH CAM-AAA-0071 AND NO ONE CAN LOGIN

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • This is a intermittent issue where the CAM-AAA-0071 starts to be
    thown then no new users can log in.?Running 64bit CM and
    Dispatchers on the two Windows 2008 R2 64bit servers.?Cognos
    8.4.1 FP2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
    * 4                                                            *
    * or Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM42578

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    841

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-28

  • Closed date

    2012-07-24

  • Last modified date

    2012-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI INST CO

  • Fixed component ID

    5724W12IC

Applicable component levels

  • R841 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 November 2022