PM42198: CPS-CCM-1204 IN SHAREPOINT WHEN INACTIVITY TIMEOUT IS REACHED.

APAR status

• Closed as program error.

Error description

• CPS-CCM-1204 in Sharepoint when inactivity timeout is reached.
  ??Complete Error:?Unable to process the request. ?The portlet
  returned an error message:?CPS-CCM-1204 The method "getMarkup"
  of the Markup interface failed.?PRO-WSF-5008 Normal execution of
  the operation failed. ?A more detailed description of the error
  that occurred can be found in the log.
  

Local fix

• Increase inactivity Timeout in Cognos Configuration.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Cognos BI Server 10.2                             *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI REPORT

• Fixed component ID

  5724W12RS

Applicable component levels

• RA20 PSN

     UP