PM41828: Report loses connection to tree prompt when leaving report inactive

APAR status

• Closed as program error.

Error description

• This is related to Request:COGCQ00576137 (APAR PM32417)?Issue
  only occurs if Update 8.4.105.1065 is installed.??A report
  includes a tree prompt and a cross tab on report page. No
  activity is made for 60 minutes or more. Afterwards, when clicks
  '+' to expand tree prompt value, two logins are required. After
  log on successfuly (twice) it is possible to change the prompt
  value in the prompt. However, this change will not reflected
  within the report: The report still used the original prompt
  value.??In previous releases, the tree prompt "getPromptValues"
  was define with absolute affinity. With Update 8.4.105.1065 this
  has been changed to high affinity. The absolute affinity caused
  a dispatcher error, as soon the process was not longer available
  as described in Request:COGCQ00576137 (APAR PM32417).??Now,
  because of the high affinity, the request can be process by an
  other report service process. This avoids a dispatcher error.
  However, this causes new issues. When changing the prompt value
  it does not affect the report. This is already visible due to
  the two logins. Only one log on should be required, however it
  seems that tree prompt and report content are processed by
  different processes.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
  * 4                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG CON

• Fixed component ID

  5724W12CC

Applicable component levels

• R841 PSN

     UP