PM41273: REPORT ERROR AFTER UPGRADE FROM COGNOS 8.3 FP2 TO COGNOS 8.3 FP5

APAR status

• Closed as program error.

Error description

• The client has upgraded from Cognos 8.3 FP2 to Cognos 8.3 FP5.
  When they were in Cognos 8.3 FP2, everything worked fine.
  However after upgrade, they are having problem to run reports,
  which has the following conditions??1, having Chinese characters
  in the folder name or the report name??2, having prompt
  parameters in the report????Error message: request failed.
  Contact administrator.????What has been tried / tested and the
  test result:????-The problem happened to all reports, which has
  the above conditions. ??-The problem occurs on the existing
  reports only (upgrade from Cognos 8.3 or Cognos 8.3 FP2).
  ??-Client does not have problem on newly created reports from
  Cognos 8.3 FP5. ??-The problem only happens when the report is
  run via Cognos portal. It works fine if runs from Report
  Studio.??-Client has tried to upgrade from Cognos 8.3 to Cognos
  8.3 FP5, the problem still happens??-Client has tried to use the
  Cognos 8.3 deployment on Cognos 8.3 FP5, they still face the
  same problem.??-If keep the folder/report name as Chinese and
  delete the prompt, the report works??-If change the
  folder/report name to English, the report works even it have
  prompts.??-In Cognos 8.3 environment, changed the environment to
  English and upgrade to Cognos 8.3 FP5. After upgrade, the
  English environment works. However, if changes the environment
  to Chinese from Cognos personal preference, the same problem
  occurred.????????
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1 Refresh     *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI REPORT

• Fixed component ID

  5724W12RS

Applicable component levels

• RA11 PSN

     UP