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PM40242: Can't send system alert mail if alias is not specified.

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APAR status

  • Closed as program error.

Error description

  • 'System Alert Email' configuration is not changed, but after
    upgrading BF system from 7.1.1.3 to 7.1.2.2, the system alert
    can not be worked.
    Format of 'System Alert Email' is 'aaaa@bbb.ccc.ddd'.  This
    value doesn't include alias.
    But if the format of 'System Alert Email' is 'Alias
    ?aaaa@bbb.ccc.ddd?', system alert can work correctly.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Symptom:
    When using the user@host.com email format the system alert
    message fails toget sent.
    
    Cause:
    The mechanism sending emails out currently looks for the
    format:
    name ?name@host.com?
    

Problem conclusion

  • Fix:
    Allow multiple formats for the System Alert Email and System
    Alert Source.
    
    Specifically now we can send emails to email addresses in
    the following formats:
    name "?name@host.com?"
    name ?"name@host.com"?
    name ?name@host.com?
    name name@host.com
    name "name@host.com"
    name@host.com
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM40242

  • Reported component name

    BUILD FORGE SE

  • Reported component ID

    5724S2705

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-26

  • Closed date

    2011-08-31

  • Last modified date

    2011-08-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUILD FORGE SE

  • Fixed component ID

    5724S2705

Applicable component levels

  • R711 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSB2MV","label":"Rational Build Forge"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
31 August 2011