PM39885: Using MSxxx font, Japanese characters for chart title get corrupted when running the report as HTML.

APAR status

• Closed as program error.

Error description

• Japanese characters for chart title get corrupted when running
  the report as HTML.?This happens with the following
  condition.??1. Font for Japanese characters is set to MSxxx (MS
  Gothic for example). ?2. Run the report as HTML. ??See the
  attached testcase for more detail. ??(Environment)?1. Cognos BI
  10 + FP1 -- reproduced.?2. Cognos 8 BI 8.4.1 + FP3 --
  reproduced.??(Workaround)?1. Do not use MSxxx font. ?2. Run the
  report other than HTML format.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1 Refresh     *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI REPORT

• Fixed component ID

  5724W12RS

Applicable component levels

• RA11 PSN

     UP