PM39111: CQ Web 7.1.2.2 does not update after custom message popup

Rational ClearQuest Fix Pack 10 (7.1.2.10) for 7.1.2
Rational ClearQuest Fix Pack 06 (8.0.0.6) for 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• The CQ Web 7.1.2.2 form does not update when a custom message
  window, detailed in the below technote is called during the hook
  execution:
  https://www-304.ibm.com/support/docview.wss?uid=swg21322606
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  In ClearQuest Web, when using the "DieWithCustomMessage"
  function in a field value change hook , its web dependent
  field does not update when clicking "OK" on the custom
  message window popup.
  

Problem conclusion

• A fix is available in 7.1.2.10 and 8.0.0.6.
  
  When using the "DieWithCustomMessage" function in a
  ClearQuest Web field value change hook, its web dependent
  field can now be updated with a custom message window popup.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R710 PSN

     UP