PM38764: UNDER LOAD INTERMITTENT JAVASCRIPT ERRORS CAUSE CHANNEL TO STOP WORKING AND REPORTS FROM RENDERING IN DASHBOARD WITH SEVEN PANES

APAR status

• Closed as program error.

Error description

• Under nominal load, a dashboard consisting of seven charts all
  running with channels stops responding to parameter input (value
  prompt) after user receives javascript error in
  browser.??????Message: 'CUIStyle' is undefined??Line:
  1427??Char: 1??Code: 0??URI:
  http://xxxxx:6060/cognos/rv/cv.js??????Message: Object doesn't
  support this property or method??Line: 1456??Char: 2??Code:
  0??URI: http://xxxxxx:6060/cognos/rv/cv.js??????Message: Object
  doesn't support this property or method??Line: 1456??Char:
  2??Code: 0??URI: http://xxxxxxx:6060/cognos/rv/cv.js
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
  * 4                                                            *
  * or Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG CON

• Fixed component ID

  5724W12CC

Applicable component levels

• R841 PSN

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