IBM Support

PM38762: CM-SYS-5001 WHEN PERFORMING A FULL CONTENT STORE DEPLOYMENT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Client receives an error when performing a full content store
deployment : Audit.cms.CM?WAIT???Warning??<parameters><item
name="msgCode"><![CDATA[cmUnexpectedError]]></item><item
name="msgText"><![CDATA[CM-SYS-5001 A Content Manager internal
error occurred. Cause: unable to allocate 336937047 bytes for
native buffer    Runtime Exception stack trace:
java.lang.OutOfMemoryError: unable to allocate 336937047 bytes
for native buffer  ?at
java.io.FileOutputStream.writeBytes(Native Method)  ?at
java.io.FileOutputStream.write(FileOutputStream.java:290)  ?at
java.io.BufferedOutputStream.write(BufferedOutputStream.java:128
)
 ?at com.jnetdirect.jsql.DBComms.receive(Unknown Source)  ?at
com.jnetdirect.jsql.IOBuffer.a(Unknown Source)  ?at
com.jnetdirect.jsql.JSQLStatement.for(Unknown Source)  ?at
com.jnetdirect.jsql.JSQLStatement.do(Unknown Source)  ?at
com.jnetdirect.jsql.JSQLPreparedStatement.executeQuery(Unknown
Source)  ?at
sun.reflect.GeneratedMethodAccessor33.invoke(Unknown
Source)----A Javacore is created and the environment becomes
unstable until a restart is performed

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Business Intelligence 10.1 Refresh     *
* Pack 1 or Upgrade to IBM Cognos 8 Business Intelligence      *
* 8.4.1 Fix Pack 4                                             *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM38762
    • 

  • Reported component name
    COG8 BI INST CO
    • 

  • Reported component ID
    5724W12IC
    • 

  • Reported release
    840
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-05-09
    • 

  • Closed date
    2011-12-16
    • 

  • Last modified date
    2011-12-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG8 BI INST CO
    • 

  • Fixed component ID
    5724W12IC
    • 



Applicable component levels


    

  • RA11  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 November 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback