IBM Support

PM38280: Metric Designer pulling incorrect data from FM package

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Client is having issue with metric designer and FM package.
    Client has a two level scorecard hierarchy created under a
    metric extract and is trying to pull data on monthly level from
    an FM package.??The first level scorecard is call Company and
    Second level is called Division. The data for Company level
    scorecard is incorrect as it is repeating the same data for all
    three months but if you check the data in FM for the same
    scorecard the data is different there with different results for
    each month.??I tested the same FM package in report studio and
    query studio and data looks fine there too with different
    results for each month. but not in metric designer. ??I applied
    the FP1 for metric server on top of the Ga install and after
    this metric designer is unable to pull any data from the same FM
    cube. the review data comes out empty for both scorecard.??I
    tested the same FM package and MD package in 8.4.1 version and
    it works fine there. The client are not in position of upgrading
    to the 8.4.1 version this year and would like the issue to be
    resolved in 8.4 GA if possible.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos BI Metrics Server 10.1 Refresh Pack 1  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM38280

  • Reported component name

    COG8 BI METRIC

  • Reported component ID

    5724W12MS

  • Reported release

    840

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-03

  • Closed date

    2011-09-13

  • Last modified date

    2011-09-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI METRIC

  • Fixed component ID

    5724W12MS

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCRGHL","label":"Metrics Studio"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
13 September 2011