A fix is available
APAR status
Closed as program error.
Error description
When integrated DOORS/RTC products, you will need to add RTC project from DOORS ? Remote Service section. In the Remote Service section, open Add Services Link Type. RTC Projects name which is in Japanese is garbled and unable to read the project name. Even if you ignore the garbled character and added the service link, when you go to Configuration Template ? Setep1 Configure Rational Change Management Service, DOORS returns ?You must set your template name and CM Tool first? error. Hence, client is unable to create integration environment using Japanese.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** If a project in RTC contains Japanese characters, when the Add Services Link Type dialog is used in the Remote Services tab of the database properties, the project name may become garbled when listed. This may apply to other language character sets too.
Problem conclusion
DOORS has been fixed so that the characters are not garbled. However, this still requires that the computer is capable of displaying the characters, as can be seen by accessing RTC.
Temporary fix
Comments
APAR Information
APAR number
PM37212
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-04-18
Closed date
2011-06-29
Last modified date
2011-06-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R920 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 October 2021