IBM Support

PM36119: RSA 8.0.2 launchpad does not launch installation manager

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Launching RSA 8.0.2 installation from launchpad is impossible.
    User needs to launch IM directly.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Customer can't bootstrap Installation Manager and install
    Rational Software Architect from the launchpad.
    

Problem conclusion

  • There is another media refresh in June 2011 that will
    replace this media on Passport and it will be corrected
    there.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM36119

  • Reported component name

    RATL SW ARCHITE

  • Reported component ID

    5725A3000

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-04-01

  • Closed date

    2011-06-17

  • Last modified date

    2011-06-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL SW ARCHITE

  • Fixed component ID

    5725A3000

Applicable component levels

  • R801 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 September 2020