PM36058: Build fails due to a deadman lock timeout, which is possible caused by a cleartool.exe crash

Rational ClearCase Fix Pack (7.1.2.5) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.1) for version 8.0
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• When running a build in IBM Rational ClearCase 7.1.2.x, you may
  see a deadman lock timeout.  You may also see cleartool.exe
  crashing on the client system at the same time.
  
  This issue occurs when making a baseline during the build.
  
  This issue occurs on Microsoft Windows 7.  it does not occur on
  Microsoft Windows Xp?
  
  The issue does not occur when making a baseline through the GUI
  or from command line.  it only occurs during a build.
  
  The workaround is to make the baselines in a build on Windows
  XP.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  When running a build in IBM Rational ClearCase 7.1.2.x, you
  may see a deadman lock timeout.  You may also see
  cleartool.exe crashing on the client system at the same
  time.
  
  This issue occurs when making a baseline during the build.
  
  This issue occurs on Microsoft Windows 7.  it does not occur
  on Microsoft Windows Xp?
  
  The issue does not occur when making a baseline through the
  GUI or from command line.  it only occurs during a build.
  
  The workaround is to make the baselines in a build on
  Windows XP.
  

Problem conclusion

• A fix is available in ClearCase versions 7.1.1.8, 7.1.2.5
  and 8.0.0.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R710 PSN

     UP