PM35012: CONSOLIDATION FOR A SUBGROUP INTERRUPTED WITH ERROR MESSAGE

APAR status

• Closed as program error.

Error description

• - Expected result: To be able to consolidate subgroup 8100
  without getting an error message. . Although a consolidation run
  from the group holding this subgroup .ie 8000 is process without
  issues, consolidating subgroup 8100 at the same time.
  ????Further details:??Error message received when running a
  consolidation with status on subgroup 8100 and also running a
  consolidation by steps for the same group at the Intercompany
  Balances step.????Error message:??Standard Error??Number:
  5??Source: controllerProxyClient??Description:
  System.Web.Services.Protocols.SoapException: Server was unable
  to process request.
  --->??System.Runtime.InteropServices.COMException (0x800A07D5):
  Application-defined or object-defined error (Error occured
  within method-RunConsol in the??module with
  progid=FrMiscBT.ConsBuisnessT)??   at
  FrBatchBT.clsBatchTClass.Batch(String sGuid, String sUser, Int16
  iProcessId, String sJobName, String sParams, Int32 |RegDate,
  Int32 |RegTime, Int32??|SchedDate, Int32 |SchedTime, Int16
  iScheduleType, StringsUdl, Int32 |DependentBy, String
  sTimeChain, Boolean bBatchMode)??   at
  Cognos.Controller.Proxy.CCRWS.clsBatchT_Batch(String sGuid,
  String sUser, Int16 iProcessId, String sJobName, String sParams,
  Int32 iRegDate, Int32??iRegTime, Int32 iSchedDate, Int32
  |SchedTime, Int16 iScheduleType, String sUdl, Int32
  iDependentBy, String sTimeChain, Boolena bBatchMode)??   ---End
  of inner exception stack trace ---????-A technote was found with
  the exact same error message, but it wasn?t applicable to this
  issue:??Troubleshooting errors similar to 'Standard Error 5 ...
  COMException (0x800A07D5) ...method=RunConsol' when running
  consolidation
  ??http://www-01.ibm.com/support/docview.wss?uid=swg21418032????C
  lient
  version: Controller 8.3.1043 DB version: 712????Tested in
  Controller 8.5.1527 and error message still appears.??
  

Local fix

• Select topgroup when consolidating or running IC eliminations
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Controller 10.1.1                      *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG CONTROLLER

• Fixed component ID

  5724W24CO

Applicable component levels