PM32417: ERROR DPR-ERR-2077 WHEN LEAVING REPORT WITH TREE PROMPT INACTIVE FOR 20MINS + AND THEN EXPANDING TREE

APAR status

• Closed as program error.

Error description

• - Client runs a report that includes a tree prompt and a cross
  tab on report page.??- No selection is made on the tree prompt
  for ~20mins??- Client then clicks '+' to expand tree prompt
  value??ERROR: DPR-ERR-2077 - The request failed because the
  associated report service process with pid 130732 is
  unavailable.????Expected Result:?? - Understand requirement to
  timeout the report view / tree prompt for security concerns.?? -
  Would expect to be re-prompted to authenticiate to environment
  and then tree prompt would expand as required.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
  * 4                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI COG CON

• Fixed component ID

  5724W12CC

Applicable component levels

• R841 PSN

     UP