PM31787: Synergy 7.1.0.2-01 (Java client Web Mode): URE when displaying the Properties of a task

IBM Rational Synergy iFix 7.1.0.2.04 for version 7.1.0.2

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE
  This error seems random and can't be reproduced.
  After the crash, the user can simply restart the Synergy client
  and perform the exact same action. So far it always succeeded
  the second time.
  It happens to random users. The logs don't show any issue on
  server side.
  
  EXPECTED RESULT
  The Properties pop-up window should appear
  
  ACTUAL RESULT
  Synergy 7.x URE 'java.util.ConcurrentModificationException', the
  Java client closes.
  
  WORKAROUND
  Restart the Synergy client and perform the exact same action.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  Synergy 7.1.0.2-01 (Java client Web Mode): URE when
  displaying the Properties of a task
  

Problem conclusion

• Fixed in iFix 7.1.0.2.04.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R710 PSN

     UP