PM30732: CHANGES MADE TO AN EXISTING BUSINESS INSIGHT DASHBOARD MIGHT APPEAR TO HAVE BEEN LOST WHEN THE DASHBOARD IS RE-OPENED

APAR status

• Closed as program error.

Error description

• The issue only happens if you do all the following steps within
  the CMCachingService time limit, which defaults to 30
  seconds??1.  Open a dashboard??2.  Make a change??3.  Save the
  dashboard??4.  The same user re-opens the same dashboard????In
  the above scenario, the user will still see the dashboard that
  he opened in step 1.
  

Local fix

• Try and re-open the dashboard. Once the CMCaheService cache time
  outs
  (default is 30 seconds) then the latest dashboard will be opened
  .
  
  The issue has been fixed in Colorado RP1
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Business Insight authors                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1 Refresh     *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG BUS INSIGHT

• Fixed component ID

  5724W12BI

Applicable component levels

• RA11 PSN

     UP